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At Higianna, we are committed to processing and shipping your order as quickly as possible. We offer worldwide shipping with transparent pricing and reliable delivery times.
We offer worldwide shipping with simple and transparent pricing:
Orders are processed Monday through Friday from our warehouse.
Once your order has shipped, you will receive an email containing your tracking number. You can use this number to track your package's delivery progress.
Shipping addresses can only be updated before your order has been shipped. Please contact our customer service team as soon as possible if changes are required.
If an item in your order is out of stock or delayed, we will notify you via email with further instructions.
Orders may occasionally be shipped in multiple packages depending on warehouse processing. If you have not received multiple tracking numbers, please contact our support team.
If your package appears lost in transit, please contact our Customer Service team immediately at sales@higianna.com. We will work with the shipping carrier to investigate and arrange a replacement if necessary.
While we aim to deliver orders promptly, delays may occur due to weather, carrier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
If a shipment is refused or cannot be delivered due to an incorrect address, you may be contacted by email to arrange collection from your local courier station. Please ensure your shipping information is correct at checkout.
We currently ship to APO/FPO addresses and PO Boxes in the United States and Canada.